Return & Refund Policy

At Mojo Estilo, every garment is handcrafted with care and undergoes quality checks before dispatch. If you receive a product that is damaged, defective, or incorrect, we're here to help.

Return Eligibility

You may request a return if:

You receive a damaged or defective product.
You receive an incorrect item.
The product delivered is different from what you ordered.

To be eligible for a return, the product must:

Be returned within 2 days of delivery.
Be unused, unwashed, and unworn.
Have all original tags, labels, and packaging intact.
Be in its original saleable condition.

Products that do not meet these conditions may not qualify for a return or refund.

Non-Returnable Items

The following items are not eligible for return or refund:

Products purchased during clearance or special sale events.
Products that have been worn, washed, altered, or damaged after delivery.
Products without original tags or packaging.

How to Request a Return

To initiate a return, please contact us within 48 hours of receiving your order.

Please share:

Order ID
Reason for return
Clear photographs of the product
Images of the packaging (if applicable)

Email: customercare@mojoestilo.com
Phone: +91 97698 30876

Once your request is approved, our team will arrange a pickup wherever service is available.

Return Pickup

Approved return requests are generally picked up within 3–7 business days, depending on your location and courier availability.

Please ensure the product is securely packed before handing it over to the courier partner.

Refunds

After the returned product is received and successfully passes our quality inspection:

Refunds will be processed within 5–7 business days.
The refund will be credited to the original payment method used while placing the order.
For Cash on Delivery (COD) orders, refunds will be processed via bank transfer after the required bank details are shared.

Your bank or payment provider may take additional time to reflect the refund.

Exchange Policy

Currently, Mojo Estilo does not offer direct product exchanges.

If you wish to purchase a different size or style, you may place a new order after your eligible return request has been processed.

Order Cancellation

Orders may be cancelled before they are dispatched.

Once an order has been shipped, it cannot be cancelled and will be governed by this Return & Refund Policy.

Contact Us

For any questions regarding returns or refunds, please contact us: