Shipping Policy

At Mojo Estilo, we are committed to delivering your order safely and as quickly as possible. Every order is carefully packed and shipped through our logistics partner Shiprocket and its trusted courier network to ensure a seamless shopping experience.

Order Processing

All orders are processed within 1–3 business days after successful payment confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

During sale events, festive seasons, or new launches, dispatch timelines may be slightly longer.

Delivery Timeline

Within India

Metro Cities: 3–7 business days

Non-Metro Cities & Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary depending on your location and courier service availability.

Shipping Charges

Free Shipping on orders above ₹999.

A nominal shipping fee may be applicable on orders below the free shipping threshold and will be displayed during checkout.

Order Tracking

Once your order has been dispatched through Shiprocket, you will receive an email and/or SMS containing your tracking details. You can use the tracking link to monitor your shipment in real time.

Delivery Attempts

Our courier partners will make up to three delivery attempts. If delivery cannot be completed due to customer unavailability or an incorrect address, the shipment may be returned to us.

If an order is returned because of an incorrect address, refusal to accept delivery, or repeated failed delivery attempts, additional shipping charges may apply for re-dispatch.

Delays Beyond Our Control

While we strive to deliver every order on time, delays may occur due to circumstances beyond our control, including but not limited to:

Natural disasters

Extreme weather conditions

Political unrest or curfews

Transport disruptions

Government restrictions

Public holidays

Courier operational delays

In such situations, we appreciate your patience and will keep you informed regarding your shipment status.

Damaged or Incorrect Products

If you receive:

A damaged product,

A defective product, or

An item different from what you ordered,

Please contact our customer support within 48 hours of delivery by sharing your Order ID along with clear photographs of the product and packaging. Our team will investigate the issue and provide an appropriate resolution in accordance with our Return & Refund Policy.

Contact Us

For any shipping-related queries, please contact us:

Email: customercare@mojoestilo.com
Phone: +91 97698 30876